LeoVegas Review

Leo Vegas is an online casino debuted on January 12, 2012. Thus the provider is celebrating its tenth anniversary in 2022 and for this reason has many extra promotions in store for its customers. New users will be greeted with an incredible welcome package. Up to $1000 + up to 200 free spins are available if the players decide to opt-in to receive bonuses. Unfortunately, LeoVegas abolished their no deposit bonus of 22 free spins just for registration. After a player has signed up, they will continue to receive a VIP experience by gaining endless benefits from this company. There are seasonal and monthly promotions that give players the chance to win prizes, bonuses, and exclusive event entry.

The casino offers an exceptional list of game types to choose from. Slots, Roulette, and Blackjack are among the top classic games on their website. They also offer live dealer games, a casino app, and mobile-friendly games. With over 900 games (600+ mobile-friendly) provided by the top software providers in the world, this online casino quickly climbed the ranks to become one of the top companies. Players will be happy to know that there is an estimated pay-out percentage of over 90 percent. They’ve received an award for “Best Innovation in Casino” from the well-known gaming reviewer named EGR, and “Best Gaming Operator of the year” from ICE.

Type of Bonus: Welcome bonus
Bonus: 100% match up bonus up to $1000 on first deposit
Max Bonus: $1,000

Leo Vegas offers an exceptional welcome package. New players will also receive a bonus of up to $1000 + 200 free spins if they choose to opt-in to the offer. It is important to know that a $10 deposit is required in order to qualify for the welcome bonus. The more deposits added, the higher the bonus and the number of Free Spins can be.

LeoVegas takes a slightly different approach to the welcome bonus than other online casinos. Bonus amount and free spins are not credited immediately after the first deposit. Rather, the player has to wager his deposit amount 20 times before he is entitled to it. The amount of deposit depends on how much bonus money and free spins someone gets.

After making a deposit and completing the wagering requirements, players will receive 100% of the value of the deposit up to $1,000 in real money. On top of that, after depositing and wagering, they will receive one of the following free spins packages:

Players may use their free spins only for Play’n Go’s Book of Dead-Slot. They are worth $0.10 each. New customers have 60 days from registration to claim the welcome bonus. LeoVegas gives players 7 days to wager the amount 20 times. A bar graph shows the player the progress of the wagering requirements. If the bar is full, a button appears with which the bonus can be redeemed. After a player has decided to participate in the welcome bonus offer or not, they will continue to enjoy great promotions offered by Leo Vegas. All players are automatically placed in the VIP program after successfully signing up. There are seasonal promotions that offer free bonuses throughout the year. Users are also eligible to win monthly prizes that include amazing products, special events, and even the chance to win a monthly draw. The ongoing promotions seem to make up for the lack of a loyalty club.

Wagering Requirements at a Glance

This is a cash bonus. The bonus amount received is not subject to any further wagering requirements. If you want to redeem the bonus exclusively in the live casino, you will need to wager the deposit for at least 40 times. After that you get a cash bonus of 100% up to $1,000 depending on the amount of the deposit. Instead of free spins, you can get a chip in the Live Casino with an amount depending on your deposit:

The Golden Chip can be used on qualifying for Playtech tables.

Winnings from the cash free spins are immediately credited to the player’s real money balance, which can be withdrawn:

• You use the bonus after you have wagered the deposit
• A wagering requirement of 20 times
• A wagering requirement of 40 times if exclusive to live casino
• The wagering requirement must be met within 7 days of the award
• The player can make withdrawals from his real money balance without losing his welcome bonus for new players.
• The player can also make and wager more than one deposit to contribute to the wagering requirements of the deposit match offer and free spins. However, only the first deposit counts towards the deposit match offer.

Our Rating and Review of the LeoVegas Bonus

Leo Vegas is one of the most generous online casinos on the internet. It has several promotions besides the welcome deposit bonus. The casino has divided the welcome offering into different categories as follows.

• Casino: 100% up to $1,000 + up to 200 Free spins for Book of Dead
• Live Casino: 100% up to $1,000 + Golden Chip up to $20
• Bingo: 100% up to $1,000 + 200 cash free spins for Madame Destiny
• Sportsbook: 100% up to $1,000 + $75 free bet

The bonus is one of the best that you may get on the online casino due to various reasons. First, the casino offers players a chance to win a total of $1000 if they deposit the maximum amount. This is one of the highest welcome bonuses in the online betting world.

Second, the 20x wagering requirement is very moderate. In other online casinos, players have to wager the amounts up to 70 times. Further the free spins are very well staggered, so that even players with a small budget can enjoy at least 50 free spins.

LeoVegas Bonus – Terms and Conditions

As with any other bonus, there is a set of terms set forth to be completed by players. LeoVegas is breaking new ground with its welcome offers. A special feature is their special welcome offer for four different gaming areas: casino, live casino, bingo, sportsbook. Another special feature is the deposit amount which must first be wagered 20 times before the bonus amount is even available. Although these are very favourable conditions for players, the wagering requirements have to be met first.

Under certain circumstances, the players go away empty-handed and receive no bonus at all. We rate this approach of the casino as very clever. While other operators have to dig into their own pockets first, LeoVegas saves this money and lets the players do it first. It is difficult to estimate whether the chances of the players will improve as a result. Nevertheless, we consider this approach to be very innovative and unique in the industry.

Play for Real Money at LeoVegas

However, if you plan to wager wholly on the live casino tables, you will have a separate offer up to $1000 and have to complete a wagering requirement of 40 times before you can withdraw the money. All deposits must be wagered within 7 days after the award. New customers have 60 days from registration to claim the bonus offer. The terms of the bonus offer are written in a simple language and are easy to understand. It is important to go through them before making the first deposit.

This Online Casino is simply one of the best when it comes to software. Microgaming and NetEnt are only a couple of the software providers used by this company. Having several software providers enables Leo Vegas to offer a multitude of games for players. It allows users to truly get the best possible experience, all in one place.

The storage space of one’s device can be saved, no Leo Vegas software download is required and all games can be played immediately in the browser. But there is also the option to download the LeoVegas app for Android or iPhone devices.

Credit cards, and online money transfer tools are the most common banking methods on this website. The company doesn’t mention a preferred payment method, but the waiting time to receive a withdrawal can vary. It should be noted that there has been a number of reported issues relating to the use of a Mastercard during a withdrawal.

Our Rating and Review of Leo Vegas Deposits

Some of the common Leo Vegas deposit methods include MasterCard, VISA, Neteller, Skrill, Paypal, PaySafeCard, Trustly, and Bank Transfer. You can make your deposit using any of the supported currencies that include SEK, Euros, NZAD, Canadian Dollars, Australian Dollars, and British Pounds. The preferred currency is set when signing up at the casino.

You can view the number of available deposit methods by heading to the deposit page of the casino. The page is only accessible when you have logged into your account. All deposits are instant. Overall, the casino has picked some of the most popular payment methods, although not many of them. The casino has also not yet picked some of the popular local payment options available in different areas to offer convenience to its clients. However, with instant deposits, players can fund their accounts and get playing in no time. For a combination of these features, we give the casino choice of deposit methods and the service itself a 7.5 out of 10.

Limitations and Fees when Depositing Money

The Leo Vegas deposit limits vary from one method to the other. However, most methods have limits of between $10 and $1,000 per transaction and up to $10,000 a month. PayPal and Skrill have higher deposit limits of up to $2,000 a transaction. These limits go up when you join the VIP loyalty program at the casino. At the moment, there is no Leo Vegas deposit fee on most of the payment methods. Should the casino introduce a fee in any of the deposit methods, you will find the information at the deposit section before making a transaction.

We find the minimum deposit limit fair to most of the low stakes who would like to use the account. However, if you are a high roller, you are better off enrolling at the VIP account to enjoy higher limits. The casino also allows you to determine your maximum deposit limits within the available limits for responsible gaming practices. You can do this by heading to the responsible gaming section of the account and filling your details.

When you are new to the casino, you will be required to show the source of your funds before a deposit can be reflected in your account. Funds could be your salary, sale of assets, savings or inheritance. You must provide documentation that corresponds to the source of your find for the deposit limits to be raised above the minimum. The casino can do the verification at any other time in the course of using your account.

Payouts with Leo Vegas

Just like the deposit methods, you can pick a Leo Vegas payment method from a list of available methods. Common methods include Skrill, Neteller, Trustly, bank transfer and VISA. Where possible, the casino prioritises the method that you used for deposits in the payouts.

Each of the customers gets three free Leo Vegas cash out transactions each month. If you would like to make more withdrawals within the month, a small fee is charged on your withdrawal. This amount will be shown on the withdrawal page before completing the transaction. VIP players that have reached the level 30 get unlimited free withdrawals at the casino.

Leo Vegas payout limits are dependent on the level of the player at the casino. General players have a maximum payout of $100,000 a month. VIP levels 31-59 can withdraw a maximum of $200,000 a month while those in VIP 60 can withdraw up to $300,000 a month. This limit only applies to the general winnings and not jackpot winnings, which are paid over the limit.

The Leo Vegas payout times vary with the chosen mode of payment. You can withdraw from e-wallet within 24 hours. Bank transfers take two to five days while debit and credit cards take three to five days to process your cash. You can make your Leo Vegas cash out during the weekends. Payment cancellations can only be made within five hours of starting the withdrawal process.

Leo Vegas Contact Options

• Email – support@leovegas.com
• Live chat
• Contact Form
• Phone Line 000 356 2778 1166

Customer service is one of the crucial elements to look at when picking an online casino. A lot of issues can come up when using an online gambling site, and customers have to be certain that they can receive the attention they need. Leo Vegas Casino understands this part of the business and has done a decent job of providing the necessary services. Established in 2011, Leo Vegas was among the first gambling outfits to focus on mobile gambling. Customers, particularly new ones, required guidance to capitalise on the casino’s offerings. Leo Vegas set up a professional and well-trained customer care team that has contributed to the success of the casino.

The Leo Vegas customer service includes a live chat, email, contact form and telephone contact. These are basic alternatives that are available on any self-respecting online casino. We tested the different methods to evaluate how well the casino serves its clients. In this review, we tell you how to contact Leo Vegas, how long it takes using different communication modes and how we rate the performance of the Leo Vegas customer care service.

How to Contact Leo Vegas Customer Support?

Leo Vegas makes it easy for customers to contact the support team. On the site, the support icon is at the far-left side. Click it to bring up the support page with the different contact methods you can use at the bottom. You can email straight from the platform, which saves time. We found that emailing the Leo Vegas support is convenient when you have a detailed issue that might take time to explain. For example, if you have a dispute about banking, email is a more suitable solution. It gives you room to explain the problem exhaustively. The Leo Vegas contact number is ideal for uncomplicated, quick issues. Leo Vegas doesn’t have a toll-free number, so you have to consider the cost of calling customer support.

The casino provides an international phone number. Leo Vegas is registered in the UK, Malta, Denmark and Ireland, meaning that it caters to a broad category of gamblers from different regions. The international number is a nice addition to the customer support because it makes calling uncomplicated for customers. Still on the support page, use the ‘Contact Us’ button to direct you to the live chat dialogue box. You can use this for urgent matters. It’s perfect when you wish to contact Leo Vegas customer support without leaving the page you are on. You won’t have to interrupt a game to get the required help, and we found this aspect to be efficient.

Leo Vegas Live Chat

Live chat is one of the contact options available at Leo Vegas. You can open the dialogue box by clicking the ‘Help’ button at the bottom right-hand corner of the platform. The box has top suggestions for FAQs and a search bar to help you find specific answers. Click the ‘Contact Us’ icon at the bottom of the box to access the Leo Vegas chat. You can give your name and email, although these are optional then write a message. The live chat could be better, though. It can be a bit tedious to click from one dialogue box to another until you land on the message box. Live chat is available from 08:00-01:00 (CET-6).

How Fast Can You Get Help at Leo Vegas?

Considering the large customer base that Leo Vegas caters to, the customer service response time is fairly quick. For the live chat, it takes a maximum of thirty seconds to contact a representative. When testing the Leo Vegas chat, we asked a question during at one of the peak hours of the site. It was on the queue for twenty seconds before a representative messaged back. Email takes longer- between 30 minutes and an hour. Some casinos can take up to 24 hours before returning emails. Of course, it doesn’t hurt that the Leo Vegas support (not the live chat) is available 24/7. When live chat is available, support also takes a little longer for inquiries via email. The telephone contact might be a bit busier than other communication methods, but the response time is decent enough. You can get an agent on the phone in a minute or less. The award-winning casino has competent and qualified professionals who provide efficient customer services. Keep up with the peak and off-peak hours to know the best times to contact customer support.

Leo Vegas casino ensures that the best security measures are intact. Encryption will occur between the user’s computer and the casino’s server.

They offer extensive resources to ensure that compulsive gambling is avoided. There are several restrictive gambling tools available on their website. Players can set various limits, enable blocking tools, complete a self-assessment test, and access the “LeoSafePlay” menu which offers information on safe gambling. Leo Vegas also works with local help organizations to offer players further preventative methods.

There is an impressive number of games available at Leo Vegas. They have over 1800 games available on their website (most of them are mobile-friendly). Slots, Roulette, Blackjack, and live dealer games are some of the top gaming categories on this online casino. As far as pay-out goes, this company scores high when looking at the RTP, or return-to-player percentage. The RTP is estimated to be in the 90’s, which is an online casino player’s dream. Large progressive jackpots are also available on this website. As previously mentioned, Microgaming and NetEnt are software providers for this casino. Both companies have a long history of using high paying progressive games. Mega Moolah is a game that offers multi-million-dollar jackpots. The jackpot at Mega Moolah is currently over nine million dollars (as of January 2022).

We also found the “Ready to drop” category very nice. These are must drop jackpot games where the chances of a big win within a certain period of time are higher. The time frame may differ depending on the game you are playing. Regarding the jackpots themselves, the amount to be won is always clearly displayed in the game itself, so you can see what goal you are aiming for as you play.

Most Well-Known Leo Vegas Slot Games

Gonzos Quest

Gonzo’s Quest is a NetEnt video slot that follows a Spanish explorer called Gonzo in his search for a legendary city of gold called El Dorado. This game has an avalanche feature instead of your usual spinning reels. The feature assures you multiple wins and increases individual wins through the increasing multiplier features. It also has a free Fall free spins feature where wins are multiplied up to 15 times. The 5-reel, 20 paylines slot game has an RTP of 96.0% with lines paying from left to right. You can win up to 2500x your bet amount if you land the highest symbol combinations.

Book of Dead

The Play’n Go Book of the Dead slot was released in 2014. It has 5 reels and up to 10 paylines. You enjoy an RTP of 96.21%, an impressive pay-out for the slot game. It gives you an option of adjusting the active paylines at any time. This ancient Egypt themed slot follows a character that looks like Indiana Jones through an ancient book that reveals the secrets of the world of the dead. It is one of the most popular Leo Vegas games.

You can stake anything between 0.01 and 100 per line. There are scatters symbols, free spin features, and expanding symbols. You can also take the risk and increase your wins using the gamble feature.

Aloha! Cluster Pays

Aloha! Cluster Pays is a Hawaiian themed slot machine by NetEnt. It has a tropical theme and an erupting volcanic mountain. This slot has six reels and five rows and can be played on the desktop and mobile devices. You can stake between 10p and $200 a spin. The slot does not have any paylines. Instead, you win by forming clusters of the symbols and can add more symbols to increase its size. A cluster should have nine similar symbols for a cluster to win. There are also cluster symbols that apply like two symbols. Aloha! Cluster Pays has a maximum win of 2,000 times your stake amount.

Classical Casino Games at Leo Vegas Casino

Leo Vegas Casino has over 36 variations of the popular classic table games that include Blackjack, Baccarat and Roulette. Many variants allow you to try the games free before playing the real money versions of the same.

Blackjack

You will enjoy over eight blackjack variations in the table section of the casino. Some of the commonest games include the 6 in 1 Blackjack, Red Tiger Blackjack, Realistic Blackjack, GameVy Blackjack, Multihand Blackjack and Yggdrasil Blackjack, among others.

Baccarat

While there are a few baccarat variants on the casino, you can still enjoy such games as Baccarat Professional Series and Baccarat PuntoBanco. The Baccarat Pro allows you to play with between $1 and $100. On the other hand, PuntoBanco is one of the oldest variants of Baccarat with an RTP of up to 98.12%. The casino has given it a makeover to make it more interesting.

Roulette

You are spoilt for choice with several roulette variants on the casino. You may try such variants as LeoVegas Roulette, Relax roulette, 20p roulette, realistic roulette, GameVy European Roulette and Evolution Gaming Lightning Roulette, among others. There are also classic favourites like French American and Double Zero Roulette. You can play with as low as $0.1 to as much as $10,000 in various variants.

Jackpot Games

There is also a jackpots section at the casino where you get a chance to win huge amounts from tens of jackpot slots such as Mega Fortune, Super Spinner Bar-X, Count Duckula, Paws of Fury, Hall of Gods, Arabian Nights, Sweet 27, Matsuri, Wild Nords, Golden Offer, and Dr Fortuno among others. Some of the casino slots are progressive slots while others are fixed jackpot slot games. Others allow you to try the slot free before putting your money into it. The jackpot amounts are indicated below each slot. You enjoy quality graphics and glitch-free fun play.

One of the main reasons to use Leo Vegas is that they offer live dealer games. Players from around the world are able to see live dealers and play games in real time.

Evolution Gaming is the company behind this incredible technology and are known to be the top provider for live gaming. Blackjack, Baccarat, and Roulette are a few examples of the live games available.

The mobile gaming feature offered by this company is simply one of the best in the market. With a gaming library of over 600 mobile-friendly games to choose from, this casino has proven to go the extra mile to provide customers with a memorable experience, even on the go. They also offer a casino app that is compatible with all operating systems.

Pros:

• Hundreds of casino games
• Well-designed apps
• Fully licensed in various countries
• Good mobile experience

Cons:

• Few bonus promotions
• Some regions access fewer games
• A long list of restricted countries

Our Review and Rating of Leo Vegas App

As said earlier, Leo Vegas Casino has the mobile-first approach to offering quality casino experience. It achieves this with Leo Vegas Casino Apps for both the Android and iPhones. If your device is neither of the two, you can use the web-based mobile casino on your browser.

Leo Vegas Apps provide a personalised gaming experience where you get suggestions according to your preferences. The mobile site layout is designed in such a way that it maximises the small screen while allowing the user to play with various buttons with ease. However, the general arrangement of categories and other pages on the app is similar to that of the desktop version of the casino. If you were registered on the desktop site, you do not need to sign up on the desktop site.

You also use the same payment methods on both the desktop and the app. Some Leo Vegas mobile games, especially in the live casino, are not available in the app. However, play Leo Vegas apps and access many of the popular titles. The app also takes less of the RAM and does not slow down the phone with regular use. Besides, the app is safe to use, as it does not collect any personal information when using it. We give the app a rating of 9 out of 10 for the ease of play and quality of experience.

On what devices is the Leo Vegas App is available?

The Android app is available on Google Play, while the iPhone app is available on iTunes. Your device needs to be running at least Android 5.1. and iOS 8.0. The Apple app is available on iPad, iPhone and iPod Touch. If you download the app out of the Google Play store, you need to check the ‘Unknown Sources’ in the security settings section of the casino.

You can check if your device is compatible with the app by visiting the Google Playstore with the device. The store will show if your device is compatible with your device. Similarly, you can check your app device for compatibility with the app. This app can be played on all popular device brands that include Samsung, Huawei, LG, ZTE, Nokia Android devices, HTC, Motorola, Sony Experia, Xiomi, Oppo and Google Pixel and Nexus devices. The iOS version of the app is available Apple 5 series, 6 series, 7 series and XS series, among others. The Leo Vegas Casino apps are accessible to many other brands that support the software version.

It takes over about 14.6 MB space on your phone with less of RAM that you will not need to close any of the other running apps. The app adjusts to your screen size to enhance your gaming experience. There is no other software that you are required to download to access any of the games on the site.

Our Conclusion to Leo Vegas mobile